parlamind will be the indispensable artificially intelligent member of any Customer Service team:
– By analysing customers’ issues it helps optimize Customer Experience
– By assisting human agents with automated routing and suggesting answers it will increase human agents’ productivity
– By automatically answering routine questions and executing routine tasks unsupervised it will reduce cost in Customer
Service by >50% and give humans more time to focus on customer happiness
Christian Wolf, CEO
Christian Wolf is Co-founder & CEO of parlamind. He is a serial entrepreneur with over 10 years experience building startups in the digital space. For his previous company Wirkaufens.de, Christian has raised > 10 Mio. EUR, scaled from 0 to 100 employees and double-digit million in revenue. He started his career at Deutsche Telekom Laboratories after successfully completing a graduate degree in International Business.